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Work & Travel USA updates archive 

our goal is to provIde transparent communication to our host employers.
​concerned you missed an email? check here for an archive of recent communication and updates

winter 2024-2025

DECEMBER 2024: eMAIL
​Greetings from CIEE!
 
Winter 2025 CIEE Work & Travel USA participant arrivals here! As we prepare for a busy Winter season, please review the program reminders attached in our Winter Best Practices.
 
Topics covered in the Winter Best Practices 2025:
  • Pre-arrival Tips
  • Housing Considerations
  • Arrivals
  • CIEE Insurance
  • Cultural Adjustment
  • In-country Support
  • Communication with CIEE
 
Participant Housing Considerations
As we look forward to a successful season, we want to remind you that it is critical that all participants arrive with secured housing. If as a host employer, you do not provide housing, we require that you provide substantial assistance to participants to secure housing prior to their arrival, including providing housing leads and/or local resources. CIEE’s policy is that participants must secure housing at least two weeks prior to traveling to the U.S. and if a participant reports challenges in securing housing, participants may be delayed or canceled from the program.
 
We thank you for helping your CIEE participants as they look to confirm housing prior to their arrival. CIEE is here to support you and we ask that you please notify us if you do not feel that you can commit to the above or your participants experience challenges with securing housing. Please let us know as soon as possible by emailing your International Recruitment Specialist or [email protected].
 
Alternatively, if you do provide housing and need a few additional participants this winter for your staffing, please let us know! We are still adding replacement jobs to be ready to quickly assist any canceled participants or those unable to find housing.
 
Communicate with Participants
We encourage all hosts to send a welcome email to participants! Please include specific details on transportation to your location and what to bring. Participants are the best source of information regarding visa approval updates and flight details. We encourage you to ask participants to keep you updated on steps leading up to arrival.
 
Connect with Your Local Social Security Office
Now is a good time to connect with your local Social Security Office to start planning your winter appointments if you have not already taken this step. Understanding operating procedures of your local Social Security Office will help make the process smoother this winter and help avoid any surprises! As a reminder, participants are eligible to begin working prior to applying for and receiving their Social Security number.
 
SEVIS Registration Process
All exchange visitors must register with SEVIS when they arrive in the U.S. and keep it up to date with their address and employer information. CIEE participants must log into their CIEE Beacon portal to register in SEVIS once they arrive. This can be done using a cell phone or computer. Please make sure participants have an internet connection to do this. When registering, participants will need their DS2019 Number, Host Address and Housing Address. If participants have any issues, please have them call CIEE during business hours (Monday – Friday, 9am-5pm EST) at 1-888-268-6245 for assistance.
 
Host Employer Resource Center
Check out our Host Employer Resource Center! Visit cieehost.com (password: ciee) to find information on:
  • In-Country Participant Support
  • Participant Insurance
  • Sexual Harassment Training and Resources
  • Resource Library
 
We are looking forward to a successful winter with you! As always, thank you for all that you do to support global exchange.
 
Best PRACTICES

summer 2025

March: Webinar
During this webinar, we share program, sending country, and embassy updates and answer any questions from our hosts!
​
Watch here
FEBRUARY: WEBINAR
February 9: Updates on

  • Updates on CIEE
  • Hiring Timelines
  • Program, sending country, and embassy updates
  • Best practices for participant and CIEE communication
WATCH HERE
JANUARY 2021: EMAIL
Greetings from CIEE!
 
I am pleased to share that hiring is underway for Summer 2022 Work & Travel USA and you have participants placed at your business for this upcoming summer. Recruitment efforts will continue through April, and we are working hard to fill all your jobs with qualified participants.
 
Your new staff members are very excited to work for you this summer and will likely contact you in the coming weeks. Please send a Welcome Email to your participants! They are looking forward to hearing from you and learning more about what they can expect during their program.
 
Please see the below CIEE updates and resources:
 
Pulling rosters to see a list of your hired participants - Please reference our Host Employer Resource Center (password: ciee) for instructions on how to pull a hire report in CIEE Host Portal or reference this video.
 
Notifications of Visa Issuance - CIEE will send updates to host employers when new participants report a Visa Approved in our system.
  • We highly encourage you to email your participant hires directly and ask them to give you updates on their status pertaining to visa issuance and flight booking as they will be your best and most immediate resource.
  • If you do not receive this email, this means that we have not received an update that your participant(s) have successfully received a visa.
 
Additional Resources – Please check our Host Employer Resource Center (password: ciee) for additional resources to best prepare you to welcome your participants this summer! We recommend that you explore the Participant Experience & Support tab for more information!
 
Enhanced Host Employer Vetting Requirements in light of COVID-19 – As we continue to operate amidst the COVID-19 pandemic, we ask all host employers adhere to the below set of expectations/best practices developed by CIEE. If you do not feel that you can commit to the below expectations, please let us know as soon as possible by emailing [email protected].
 
As all host employers and communities are different, we may also be reaching out to you directly with a few location specific questions.  
  • Provide CIEE with updated Workers Compensation Certificate and Business License. If your Workers Compensation Certificate or Business License has expired since last shared one with us, please share updated copies of these documents by emailing CIEEE at [email protected].
  • Follow CDC guidelines related to workplace safety, as well as all local health and safety requirements.
  • Have a contingency plan in case of an outbreak in the workplace (and/or employee housing).
  • If you do not provide housing, we ask that you provide substantial assistance to participants to secure housing prior to arrival, including providing housing leads and/or local resources. It is critical that this year all participants arrive with secured housing and if a participant reports challenges in securing housing to CIEE, will offer a replacement job at a host with provided housing/support.
  • Inform participants of any arrival testing, quarantine, or vaccination requirements through a welcome email.
  • Provide support to participants in the event of a COVID-19 outbreak, shelter-in-place order, or border restriction preventing a successful return for the participant.
  • Make every attempt to provide additional hours/assistance to participants should hours be reduced due to COVID-19.
  • Agree to not displace American workers with CIEE Work & Travel USA participants and document efforts to hire Americans into the seasonal positions which CIEE Work & Travel USA participants will be placed.
 
Thank you again for being on this journey with us and for your continued support of the program. If your business needs change or you are unable to host participants, please make sure to contact us at [email protected]
August 2021: Summer: sign  up now!
​Greetings from CIEE!
 
We are excited and ready to plan for Summer 2022! We have been on a journey together over the last few seasons and it is time to look towards the future. Our International Representative Network is reporting high participant interest for Summer 2022. This coupled with all of the advocacy work done leading up to this point gives us the confidence that we are in the position to rebuild and reemerge stronger than ever. This is what we have all been working towards. Please join us!
 
Next Steps:
  1. Schedule Your Call With CIEE
    • Please use this link to schedule call with CIEE.
    • After scheduling, you will receive a confirmation email with a link to a Microsoft Teams meeting. If you have not used Microsoft Teams previously, you may need to first download the application. If you do not receive this confirmation email, please email us at [email protected].
    • Please make sure to allow yourself enough time to complete the below steps before your scheduled call.
 
  1. Identify Your Hiring Needs With CIEE
    • CIEE Returners: For participants who have worked for you previously (for any given year) that you’d like to welcome back, you will make offers by emailing hiring details directly to those candidates.
      • RESOURCE: Our process changed last year! To make CIEE Returner offers, please follow these instructions.
 
  • New CIEE Hires: After reviewing your CIEE Returner (past employee) numbers, this is the number of additional new hires you need to round out your hiring needs for Summer 2022.
    • Please identify the following and have draft numbers ready for your planning call with CIEE:
      • Overall number of new hires you wish to make (by location, if applicable)
      • Job positions you are hiring for and the number breakdown by position
      • Your needed work date range (start/end date range)
 
  • Rollover Hires: For Summer 2022, we will again be offering the CIEE Rollover hiring service to participants who were unable to participate this summer due to pandemic related challenges. As these participants have already received a job interview, these hires will be subtracted from your overall Summer 2022 hiring goal. Rollover hires will be finalized by early November. We will discuss these potential hires during your planning call. No additional action is needed from you prior to the call.
 
  1. Log into CIEE Host Portal to reconfirm your information
    • Before your call with CIEE, we ask that you log into CIEE Host Portal and complete/submit your Host Profile and Placement Profiles with updated information.
      • Host Profile
      • A few considerations: Have your housing costs or details changed? What about your arrival information? Are your photos current?  Are your Workers Compensation and Business License documents up to date?
      • Placement Profiles
        • A few considerations: Are wages accurate? What about your start/end date ranges? Update the number of positions you are seeking to fill.
    • RESOURCE: Please follow these instructions to refresh you on how to do this.
 
We look forward to planning with you soon! Look out 2022… here we come!
 
Kind Regards,
CIEE Employer Relations Team
​MAY 2022: SUMMER UPDATES & WEBINAR
​Greetings from CIEE! 
 
We hope this email finds you well! While this recruitment season continued to provide a few hurdles, we are all very excited to welcome CIEE Work & Travel USA participants hired for summer 2022 very soon. To prepare you for the summer ahead, please read below for important program updates and information. As always, thank you for being on this journey with us and for all that you do to support global exchange.
 
Join Us for a LIVE Webinar: CIEE Work & Travel USA Summer Kick-Off
Please join us Wednesday, May 11 at 3 pm EDT for a live webinar to kick-off our Summer 2022 season! In the webinar we will be sharing updates on: 
  • Summer 2022 Landscape
  • Pre-arrival Tips
  • Arrivals
  • In-country Support & Cultural Adjustment
  • CIEE Insurance
  • Communication with CIEE
 
If you are unable to attend, a recording of the webinar will be available on CIEE’s Host Resource Center here (password: ciee)  after our live session.
 
Communicate with Participants
We encourage all hosts to send a welcome email to participants! Please include specific details on transportation to your location, what to bring, and any COVID-19 specific arrival requirements. Participants are the best source of information regarding visa approval updates and flight details. We encourage you to ask participants to keep you updated on steps leading up to arrival.
 
Connect with Your Local Social Security Office 
Now is a good time to connect with your local Social Security Office to start planning your summer appointments. We have found that every office has continued to operate a little differently around pandemic levels and, in some cases, remaining restrictions have impacted normal operations. Knowing any different operating procedures early will help make the process smoother this summer and avoid any surprises! As a reminder, participants are eligible to begin working prior to applying for and receiving their Social Security number.
 
SEVIS Registration – Upcoming Changes! 
All exchange visitors must register with SEVIS when they arrive in the U.S. and keep it up to date with their address and employer information. CIEE’s SEVIS registration process is changing. In the coming weeks, participants will be able to register in SEVIS directly from their CIEE Beacon Portal. We will notify you when this change has been implemented and provide you with additional instructions so that you can support participants with questions. Until further notification, participants should call CIEE at 1-888-268-6245 to register in SEVIS during business hours (9am – 5pm EDT, Monday – Friday).
​MAY 2022: SUMMER KICKOFF & SEVIS
​​May 11 webinar: 
  • Summer 2022 Landscape
  • Pre-arrival Tips
  • Arrivals
  • In-country Support & Cultural Adjustment
  • CIEE Insurance
  • Communication with CIEE
watch here
SEVIS REGISTRATION
​PROCESS
Social Security: Update
Social Security Administration (SSA) recently shared a newly released online application that can now be used for first-time social security card applicants – https://www.ssa.gov/ssnumber/. While this is new for this summer, CIEE’s understanding is that participants will submit their documents online and then will have 45 days to visit their local SSA office with their original documentation before a card is issued. As always, we recommend that you are in contact with your local SSA office on location specific processes.

The SSA asked us to stress the importance of having and entering a good address or even in care of address to receive the card, before completing and submitting the application. This will prevent visitors from having to visit the SSA multiple times for non-receipt issues. The post office cannot deliver the card if the applicant is unknown at the address.
  • Visitors may use their employer’s physical address rather than their PO Box as their mailing address.
  • If the exchange visitor’s name is not on the mailbox or if c/o is not included for a PO Box Address the Post Office will not deliver the SS card.
Contacting CIEE
While CIEE participants are at your workplace, we encourage you to first mediate any situations that may arise directly with participants. If your mediation steps do not resolve participant concerns or if any of the below situations arise, we ask that you please contact the Host Employer Relations Team at [email protected] or 207-553-4295.
  • CIEE Participants do not arrive as expected
  • CIEE Participants quit before their agreed end date
  • You are terminating a CIEE participant’s employment
  • You are having problems with a CIEE participant’s performance and want to address it before it becomes more serious
  • CIEE Participants are involved in an accident or are hospitalized
  • CIEE Participants get arrested or are involved in criminal activity
  • You have any concerns about any student’s health, safety, or welfare
 
As a reminder, our emergency line for participants is monitored 24/7 at 888-268-6245.
​

general updates

dECEMBER 2021: END OF YEAR EMAIL
Greetings from CIEE!
 
This note is a little different from my typical updates and we hope you will find the information helpful, timely, and inspiring! As always, the below includes a few action items for your attention. After facing unprecedented challenges related to the pandemic, navigating change, and weathering an unpredictable storm, we are nearing the holiday season, and we wanted to celebrate some amazing wins and share our gratitude with you. Our incredible host employer partnerships through this pandemic made the wins possible and we look forward to building the next chapter together!
 
5 WINS WE ARE CELEBRATING THIS YEAR!
  1. The world is reopening, and programming is resuming!
    • The broad reaching travel bans lifted last month, and the U.S. has begun to welcome international travelers again who have received a World Health Organization approved vaccine!
    • While some travel bans are still in place and embassy challenges linger with limited visa interview appointments, this winter season is a turning point for exchange programs! With your support, elected officials understand how critical this program is for economic recovery and public diplomacy and we have been busy welcoming winter participants into the U.S.

  1. CIEE has been selected to administer a new scholarship program, the Ambassadors Fund for Summer Work Travel, through a $500k grant funded through the U.S. Department of State!
    • We are honored to be able to promote Summer Work Travel as a true public diplomacy program as we support 80 scholarship recipients with their full program fee and round-trip transportation to the U.S. this upcoming Summer 2022!
    • Participants will be placed at selected host employers across the U.S. A portion of the scholarship recipients will also be participating in a 3-day arrival seminar in New York City, modeled on the CIEE Civic Leadership Summit, which will focus on intercultural skills, storytelling, and media literacy.

  1. A new hiring service is coming in 2022 – CIEE Connect!
    • CIEE Connect sets up an open digital job market where participants can apply directly to host employers based on their qualifications, preferences, and experience (think Indeed.com or LinkedIn).
    • We believe that this functionality will help you obtain better quality placements and will attract strong and diverse candidates to the program. This service will allow more hosts to have direct involvement with their recruitment and hiring to promote quality program experiences.
    • Stay tuned for more information coming soon!

  1. We have reimagined communication!
    • In times of uncertainty, we have learned that communication with our stakeholders is critical to our partnership, even if we do not have all the answers!
    • As we re-build, our commitment to transparent and timely communication will continue. In addition to individual hiring strategy meetings, you’ll continue to hear from CIEE’s leadership on important program updates and ways to run meaningful and successful programs.
    • We have redesigned and relaunched our Host Employer Resource Center (password: ciee). This site is designed with our hosts in mind to have answers to your frequently asked questions and tools to educate you and your teams about the program right at your fingertips! This tool will be a living site that we will continue to construct and update as necessary. We hope you find it useful and if you have any feedback specific to this site, please email [email protected].

  1. It’s time to re-build!
    • CIEE is re-growing our team and hiring staff!
    • We look forward to introducing new faces to you in the coming months as we begin to add staff back to our teams.
 
 
ACTION ITEMS
As we round the corner into 2022, here are your action items!
 
Winter 2021-2022: If you are hosting winter 2021-22 participants:
  • Communicate with your hired participants. This month, participants are securing visas, booking travel, arriving, and settling in. Make sure participants have all the information they need from you for smooth travels to the U.S. and onboarding into their jobs.
  • Please contact us with any concerns at [email protected].
 
Summer 2022
  • If you have not done so already, please schedule a call with us to confirm your hiring strategy.
  • Hiring is already underway. Most of the summer hiring will happen in the first three months of 2022.  Please watch your email for updates!
 
 
On behalf of the entire CIEE community and those participants you have directly impacted, thank you! Your support and partnership have kept us inspired and lifted through these challenging times and we are excited to celebrate our shared wins with you! As always, please contact us at [email protected] with any questions.
September 2021: ​COVID-19 Vaccine requirements for travel
** Emailed 9/24/2021 **
​

Greetings from CIEE,
 
I am writing today to share updates regarding this week’s announcement by the Biden Administration requiring COVID-19 vaccines for travelers to the U.S. We see this as good news as we anticipate that travel restrictions will be dropped starting in early November and all foreign nationals will be required to show that they have been fully vaccinated with a vaccine listed for emergency use by the World Health Organization (WHO). The full details of the policy have not yet been released. We will be back in touch once that happens.
 
Based on our analysis, we believe that there is strong demand for BridgeUSA programs, including CIEE Work & Travel USA, and that most prospective participants have been, or will be, vaccinated.
 
Ultimately, we see this as a positive indication that the U.S. is safely reopening to travel again, including to a more robust CIEE Work & Travel USA program.
 
CIEE is also adopting a vaccination policy and all our CIEE Work & Travel USA participants must be vaccinated to participate on the program, including this upcoming Winter 2021-22 season.
 
We are looking forward to our 2022 programs and encourage you to schedule a call with CIEE in the coming weeks to discuss and finalize your summer hiring strategy. Thank you, as always for your partnership and commitment to cultural exchange.
 
Kind Regards,
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